Privacy Policy

D&Y
PRIVACY POLICY

Effective Date: 07/01/2023

Our family of companies, which does business under the brand name “D&Y” (hereinafter referred to as “Company,” “we,” “our” and “us”) respect your privacy and are committed to protecting it as provided in this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website dystaffing.com (our “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Site, information we collect about you through our marketing and advertising partners, and information we collect from representatives of our business partners.

It does not apply to information collected by:

- Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.
- Any patient information collected in connection with providing health care services.
- Any employee, contractor, or job applicant information.

Any password-protected area of this Site may be subject to additional terms or agreements with us.

Please read this policy carefully. If you do not agree with our policy, your choice is not to use our Site. By accessing or using this Site, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children under the Age of 16: Our Site is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Information We Collect about You and How We Collect It: We may collect information about you, including:

- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other information the Site collects that is defined as personal or personally identifiable information under an applicable law or any other identifier by which you may be contacted online or offline (“personal information”).
- That is about you but individually does not identify you.
- About your Internet connection, the equipment you use to access our Site and usage details.

We may collect this information:

- Directly from you when you provide it to us.
- Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- Information about you gathered from our marketing and advertising partners.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies: As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

- Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.

How We Use Your Information: We use information that we collect about you or that you provide to us, including any personal information:

- To present our Site and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account/subscription, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Site or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Site.
- To estimate our audience size and usage patterns.
- To store information about your preferences, allowing us to customize our Site according to your individual interests.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. If you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information: We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To our marketing and advertising partners to provide targeted marketing services.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of TeamHealth’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by TeamHealth about our Site users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.

We may also disclose your personal information:

- To comply with any court order, law, or legal process, including a response for a government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers, or others. (This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.)

More Information for California Residents

Information We Collect From California Residents.

In the past 12 months, we have collected the following categories of personal information relating to California residents. These categories are defined by California law. We do not necessarily collect all information listed in a particular category, nor do we collect all categories of information for all individuals.

We have disclosed information in the following categories, including categories of sensitive personal information, to our subsidiaries and affiliates, service providers, and business partners within the past 12 months. We may also disclose this information to our legal, tax and accounting advisors, as well as with government entities as necessary and permitted by law. In the event we are acquired by or merge with another company, or otherwise undergo a change of control, we may also disclose the below categories of personal information as part of that transaction. We may also disclose your personal information to other third parties at your direction or with your consent.

Category	Source	Purpose of Processing
Personal identifiers. Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, or other similar identifiers.	This information is collected directly from you or our service providers. We may also collect it from publicly available social media sites on which you post this information or from government agencies or other third parties.	This information is necessary to administer your relationship with us, including meeting our legal obligations, and providing you with benefits and services, as applicable. This information is also used for marketing purposes, including offering you opportunities or services that may interest you through both direct and business partner marketing.
Information About You. Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, your name, signature, address, telephone number, education, employment, or employment history.	This information is collected directly from you or our service providers. We may also collect it from publicly available social media sites on which you post this information or from government agencies or other third parties.	This information is necessary to administer your relationship with us, including meeting our legal obligations, and providing you with benefits and services, as applicable. This information is also used for marketing purposes, including offering you opportunities or services that may interest you through both direct and business partner marketing.
Usage Information. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.	This information is collected directly from you, typically through the use of cookies and similar technologies.	This information is processed in order to administer your relationship with us, including meeting our legal and compliance obligations and pursuing the efficient management of our business. It is also processed in order to help detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and for compliance management. This information is also used for marketing purposes, including offering you opportunities or services that may interest you through both direct and business partner marketing.
Sensory Data. Audio, electronic, visual, or similar information. For example, this may include recordings of calls to our call center or security camera footage at our facilities.	This information is collected directly from you or our service providers.	This information is processed in order to administer your relationship with us, including meeting our legal and compliance obligations and pursuing the efficient management of our business. It is also processed in order to help detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and for compliance management.
Professional or employment-related information. Work history, academic and professional qualifications, job title, position, and hire dates.	This information is collected directly from you or our service providers. We may also collect it from publicly available social media sites on which you post this information or from government agencies or other third parties.	This information is processed in order to administer your relationship with us, including meeting our legal and compliance obligations, pursuing the efficient management of our business, and providing you with benefits and services, as applicable. This information is also used for marketing purposes, including offering you opportunities or services that may interest you through both direct and business partner marketing.

Category	Source	Purpose of Processing
Account log-in, password, or credentials allowing access to an account.	This information is collected directly from you or our service providers.	This information is necessary to administer your relationship with us, including meeting our legal obligations, and providing you with benefits and services, as applicable. It is also processed in order to help detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and for compliance management.

Category	Third Parties With Whom We Share This Information
Personal identifiers. Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, or other similar identifiers.	We share this information with our affiliates and marketing partners, such as social media platforms and advertising networks, to offer you opportunities or services that may interest you.
Information About You. Information that identifies, relates to, describes, or is capable of being associated with a particular individual, including, but not limited to, your name, signature, education, employment, or employment history.	We share this information with our affiliates and marketing partners, such as social media platforms and advertising networks, to offer you opportunities or services that may interest you.
Professional or employment-related information. Work history, academic and professional qualifications, job title, position, and hire dates.	We share this information with our affiliates and marketing partners, such as social media platforms and advertising networks, to offer you opportunities or services that may interest you.

Category

Third Parties With Whom We Share This Information

We share this information with our affiliates and marketing partners, such as social media platforms and advertising networks, to offer you opportunities or services that may interest you.

Information About You. Information that identifies, relates to, describes, or is capable of being associated with a particular individual, including, but not limited to, your name, signature, education, employment, or employment history.

We share this information with our affiliates and marketing partners, such as social media platforms and advertising networks, to offer you opportunities or services that may interest you.

Professional or employment-related information. Work history, academic and professional qualifications, job title, position, and hire dates.

We share this information with our affiliates and marketing partners, such as social media platforms and advertising networks, to offer you opportunities or services that may interest you.

Where We Keep Your Personal Information and For How Long.

We store personal information about you on computer systems operated by us or our service providers. We keep various records that contain personal information in accordance with applicable state and federal regulations, or pursuant to contractual obligations. In general, we aim to keep personal information only for as long as necessary and only for the reason(s) we collected it. It may be necessary to keep personal information longer than our official retention periods for legal or regulatory reasons, including litigation. To support us in managing how long we hold personal information and our record management, we maintain a data retention policy which includes clear guidelines on retention and deletion.

We consider the following criteria when determining how long a particular record will be retained, including any personal information contained in that record:

- How long the record is needed to provide you with the products and services you request.
- How long the record is needed to support and enhance our operational processes.
- How long the record is needed to protect our rights and legal interests.
- How long the record must be retained to comply with applicable laws and regulations.

The same personal information about you may be included in more than one record and used for more than one purpose, each of which may be subject to different retention periods based on the factors listed above.

Data Security.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Your California Privacy Rights.

As a California resident, you may be entitled to all or some of the rights described below regarding your personal information, subject to certain conditions and limitations. Only those rights relevant to you will apply, and our inclusion of information about privacy laws does not imply that all privacy laws are applicable.

- Right to Know – You may be entitled to request that we disclose to you personal information we have collected about you, the categories of sources from which we collected the information, the purposes of collecting the information, the categories of third parties to whom we have disclosed the information, the categories of personal information that we have disclosed to third parties for a business purpose, the categories of information sold, and the categories of third parties information is sold to. In some instances, you may have the right to receive the information about you in a portable and readily usable format. Before providing any of this information, we must be able to verify your identity.
- Right to Opt-Out – You have the right to opt-out of information sharing that constitutes “sharing” personal information under California law.
- Right to Deletion – Subject to certain conditions, you may be entitled to request that we delete personal information about you. Before deleting personal information, we must be able to verify your identity. We will not delete personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information by law.
- Right to Correction– You may be entitled to request that we correct inaccurate personal information. Before collecting personal information, we must be able to verify your identity. We will not correct personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information as-is by law.

Data solely retained for data backup purposes is principally excluded from these rights until it is restored to an active system or next accessed or used for a sale, disclosure, or commercial purpose.

If you choose to exercise any of these rights, to the extent that they apply, privacy law prohibits us from discriminating against you on the basis of choosing to exercise your privacy rights.

Please note that under applicable privacy law, we are only obligated to respond to personal information requests from the same consumer up to two times in a 12-month period. In addition, under applicable privacy law, and for the protection of your personal information, we may be limited in what personal information we can disclose.

California law also permits you to request in writing a list of the types of personal information that we have disclosed to a third party for their direct marketing purposes during the preceding year and to whom that information was disclosed.

How to Submit a Personal Information Request.

You may exercise your privacy rights by visiting Your California Privacy Choices or by calling this toll-free number – (800) 678-3171

Before providing information you request, deleting, or correcting information in accordance with these rights, we must be able to verify your identity. In order to verify your identity, you will need to submit information about yourself, including your name, contact information, and, to the extent applicable, providing your account login credentials. We will match this information against information we have previously collected about you or provided to you to verify your identity and your request. If we are unable to verify your identity as part of your request, we will not be able to satisfy your request. We are not obligated to collect additional information in order to enable you to verify your identity. For deletion requests, you will be required to submit a verifiable request for deletion and then confirm separately that you want personal information about you deleted.

If you would like to appoint an authorized agent to make a request on your behalf, you must provide the agent with written, signed permission to submit privacy right requests on your behalf. Alternatively, your authorized agent may provide evidence of having power of attorney or acting as a conservator for you. Note that we may require you to verify your identity with us directly before we provide any requested information to your authorized agent unless your authorized agent has power of attorney or acts as a conservator, in which case we will not contact you directly.

Information collected for purposes of verifying your request will only be used for verification.

Choices About How We Use and Disclose Your Information. We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your cookie settings, visit the settings option on your browser. If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Information: You can review and change your personal information by logging into the Site and visiting your account profile page.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including User Contributions, is governed by our terms of use.

Changes to Our Privacy Policy: It is our policy to post any changes we make to our privacy policy on this page (with a notice that the privacy policy has been updated on the Site home page). The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this privacy policy to check for any changes.

To ask questions or comment about this privacy policy and our privacy practices, please contact us by phone (1-800-678-3171), e-mail (hris@teamhealth.com) or US Mail (265 Brookview Centre Way, Suite 203, Knoxville, TN 37919).